- Free Standard Shipping Australia Wide
We aim to process orders within 24-72 hours for a speedy delivery experience. Depending on your location, your package will be shipped and arrive at your doorstep within 6-15 days.
Please order well in advance if you require items for a specific date.
Rest assured, if you need to make a return, our dedicated support team is here to assist you promptly and ensure a hassle-free experience, prioritising your satisfaction.
Whilst we take every care in packaging and posting your order, once in transit we are unable to guarantee the safe and prompt delivery of your order, so please keep this in mind. If you have not received your parcel within 15 business days (for domestic orders) please contact us and we will endeavour to do what we can to help.
If you are dissatisfied with your item(s), please contact us within 31 days of receipt of the item for a refund or exchange. Return postage is paid for by the buyer and if an original postage cost has been charged, it will not be refunded, except in the case that your item has been wrongly described. If your order arrives damaged, please contact us for a replacement . Proof of damaged goods must be provided.
At Birthday Bash HQ we respect your personal information and will never disclose or sell any of your information to third parties. All details entered on our site is used solely for processing your order and creating an account with us if you so choose.
Hey there! We’re always bringing new products and deals your way, so make sure to stay in touch for updates!
